Appeals from citizens and legal entities

Submission and consideration of appeals from citizens, including individual entrepreneurs and legal entities, is carried out in accordance with the procedure stipulated by the Law of the Republic of Belarus dated 18.07.2011 No. 303-Z “On Appeals from Citizens and Legal Entities”.

Electronic appeals are submitted and considered in accordance with the requirements of the Law of the Republic of Belarus of July 18, 2011 No. 300-Z “On appeals of citizens and legal entities”.

Citizens, including individual entrepreneurs, their representatives, and representatives of legal entities, exercise the right to submit electronic requests only through the state unified (integrated) republican information system for recording and processing requests from citizens and legal entities.

This system is designed for submitting electronic requests to government agencies and other government organizations and receiving responses (notifications) to them.

Access to the system for recording and processing requests is provided via a website on the global computer network Internet at the address ( https://appeals.bel)

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